Bowery Capital wrapped up its fourth and final thought leadership Summit for the year, closing out a quarterly Series bringing together similar roles beyond the CEO to learn from some of the biggest leaders in SaaS. One hundred attendees came together with a goal of learning tactical lessons from some of the most experienced executives in the space. CROs, Heads of Sales, and CEOs from Slack, Stripe, Yext, Bitly, and more discussed themes around hiring, culture, sales velocity, and what it takes to successfully scale.

One of the best parts about being onsite running these events is the having access to elite thought leaders and a front row seat to insights and content. Here are my top five tips I learned from these Sales Execs (in no particular order):

1. Slack’s motto when building a “freemium” model: Build a product people love (make them want to buy the product).

2. Lesson Learned from CEO of Bitly on scaling: Everybody is in sales. Recruit your allies. Nobody wins unless everybody wins.

3. Everyone is always trying to master email marketing: SalesLoft discovered ending with a colon (:) is 35 percent better than ending with a comma (,)—I personally prefer a dash!

4. Hiring Strategy (and applicable across not just sales teams): Your starting pitching pitcher (i.e your first hire) won’t be your closer.

5. Even if prospects aren’t ready to speak now, keep ‘em warm with insightful content:  Give them a reason to come back.